Privacy Policy

Effective Date: September 2025

Wax for Men (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we handle your personal information when you book treatments, visit our website, or contact us. We comply with the UK GDPR, Data Protection Act 2018, and relevant privacy laws.

1. Information We Collect

Booking details: your name, contact information, chosen treatment, preferred location/time.
Payment data: securely processed through Fresha or third-party booking providers — we do not store card details.
Health & consultation forms: where required for safe treatment (e.g., allergies, medical conditions).
Website data: analytics (cookies, IP address, browser type) to improve our site performance.
Communication: messages via email, WhatsApp, or social media.

2. How We Use Your Information

To manage your bookings and deliver treatments safely.
To provide aftercare advice and respond to enquiries.
To send essential service messages (e.g., booking confirmations, updates).
To improve our services, website, and client experience.
With your consent, to share offers or updates you may find relevant (you can opt out anytime).

3. How We Protect Your Data

Your personal information is stored securely. Only authorised team members and practitioners can access it. We use encrypted systems (e.g., Fresha, Collums, Google Workspace) to ensure your data is protected against loss, misuse, or unauthorised access.

4. Sharing Your Data

We never sell your data. We may share limited details only with:

Booking/payment platforms (e.g., Fresha, Stripe) — to process bookings and payments.
Legal authorities — if required by law or to protect our rights/safety.
Group companies: as part of the Precision Lifestyle Group (PLG UK), where shared systems are used for governance, compliance, and support.

5. Your Rights

You have the right to:

Access the personal data we hold on you.
Request correction or deletion of your data.
Withdraw consent for marketing at any time.
Complain to the ICO (Information Commissioner’s Office) if you believe your rights have been breached.

6. Data Retention

We keep your data only as long as needed to provide services and meet legal obligations. Consultation forms are typically stored for up to 7 years in line with UK insurance and healthcare regulations.

7. Cookies

Our website may use cookies for analytics and performance improvements. You can disable cookies in your browser if preferred.

8. Contact Us

If you have questions or requests about your privacy, contact us:

Wax for Men
Email: info@waxformen.co.uk
Website: waxformen.co.uk
Address: 69 Lever Street, Manchester, UK (with additional locations in Leeds, Wilmslow, and Wigan)

This Privacy Policy may be updated from time to time. Please check this page for the latest version.