Privacy Policy

Wax for Men (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we handle your personal information when you book treatments, visit our website, or contact us. We comply with the UK GDPR, Data Protection Act 2018, and relevant privacy laws.

1. Information We Collect

• Booking details: your name, contact information, chosen treatment, preferred location and time.
• Payment data: securely processed through Fresha or third-party booking providers — we do not store card details.
• Health & consultation forms: where required for safe treatment (e.g. allergies, medical conditions).
• Website data: analytics (cookies, IP address, browser type) to improve site performance.
• Communication: messages via email, WhatsApp, or social media.

2. How We Use Your Information

• To manage your bookings and deliver treatments safely.
• To provide aftercare advice and respond to enquiries.
• To send essential service messages (booking confirmations, appointment reminders).
• To improve our services, website, and client experience.
• With your consent, to share offers or updates — you can opt out at any time.

3. How We Protect Your Data

Your personal information is stored securely. Only authorised team members can access it. We use encrypted systems (Fresha, Collums, Google Workspace) to ensure your data is protected against loss, misuse, or unauthorised access.

4. Sharing Your Data

We never sell your data. We may share limited details only with:

• Booking and payment platforms: (Fresha, Stripe) — to process bookings and payments.
• Legal authorities: if required by law or to protect our rights and safety.
• Group companies: as part of Precision Life&style Group Ltd, where shared systems are used for governance, compliance, and operational support.

5. Your Rights

You have the right to:

• Access the personal data we hold on you.
• Request correction or deletion of your data.
• Withdraw consent for marketing at any time.
• Complain to the ICO (Information Commissioner's Office) if you believe your rights have been breached.

6. Data Retention

We keep your data only as long as needed to provide services and meet legal obligations. Consultation forms are typically stored for up to 7 years in line with UK insurance and healthcare regulations.

7. Cookies

Our website may use cookies for analytics and performance. You can disable cookies in your browser settings at any time.

8. Contact Us

UK GDPR compliant. This policy may be updated from time to time.