Version 0.1 – interim, last updated 2026-05-27. This Unlimiwax Membership Agreement is being formally reviewed and may be updated before any new customer signs. Existing members will be notified of material changes. Questions: email info@plguk.com.

This is the agreement that governs your Unlimiwax membership at Wax for Men. Read it before you sign the direct debit mandate.

1. Who you’re contracting with

You are contracting with Precision Life&Style Group Ltd (company number 17017520), registered office 6 Minshull Street, Piccadilly, Manchester M1 3ED, trading as Wax for Men. “We”, “us” and “our” refer to that company; “you” and “your” to you, the customer signing the membership.

2. What the membership is

The Wax for Men Unlimiwax membership is a 12-month subscription giving you a monthly waxing appointment at one of our studios. It is not a credit product. It is structured to fall inside the consumer-credit exemption in Article 60F(2) of the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001.

3. How you book your appointments

You book through Fresha. Appointments are subject to therapist availability at your chosen studio. You can attend any Wax for Men studio offering the services in your membership – the membership moves with you between locations at no extra cost.

One appointment per calendar month. Your membership covers one appointment each month that includes every service you selected at signup. If you don’t book or attend an appointment in a given month, that month does not roll over.

All your services in one appointment. If your membership includes more than one service, you must receive them in a single appointment each month. You cannot ask to split your services across two or more visits. The only exception is where the therapist decides, at their discretion, that splitting is necessary – for example because of skin recovery time, clinical reasons, or running out of appointment time. The therapist’s call on this is final.

Missed appointments. If you miss a booked appointment without giving at least 24 hours’ notice, that month’s appointment counts as used. You do not get a refund or a replacement, and your membership continues unchanged.

4. Your 14-day right to cancel

You have a statutory right to cancel this membership within 14 days of the date you sign the direct debit mandate, with no penalty, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

To exercise this right, email info@plguk.com with the subject “Cancel Unlimiwax membership within 14 days” and include your full name and the email address you used to sign up.

If you cancel within the 14 days and have not yet attended any treatments, we refund any payment taken in full within 14 days of you telling us. If you have attended one or more treatments, you owe the standard one-off price for any treatments received, and we refund the difference.

5. After the 14 days – cancellation, missed payments, your rights

After the 14-day cooling-off period ends, your membership is a fixed 12-month commitment.

You can stop attending at any time but remain liable for the remaining monthly instalments. There is no extra charge for stopping early. Services unused at the end of the 12 months do not roll over and do not have a cash value.

If a monthly payment fails, GoCardless retries up to two more times. We contact you to confirm the payment is on its way. There is no late fee, no admin charge, no penalty payment. If after retries the payment cannot be collected, we may suspend access to your remaining appointments and pursue the unpaid instalments as a civil debt.

Direct Debit Guarantee. Your Direct Debit payments are protected by the Direct Debit Guarantee. You can get a full and immediate refund from your bank for any payment that should not have been taken, with the right to challenge any payment for 13 months. If you claim a refund of a payment that was legitimately due, we may still pursue the unpaid instalments as a commercial debt.

6. Renewal at the end of 12 months

Your membership does not auto-renew silently. We email you at least 30 days before the end of your term offering a fresh 12-month membership on the terms in force at that time. If you want to renew, you sign a new direct debit mandate. If you do nothing, your membership ends at the natural 12-month point and the direct debit mandate is cancelled.

7. Our responsibilities

We deliver the services to a reasonable standard expected of qualified male waxing specialists. We are not liable for losses outside our reasonable control. Nothing limits our liability for death or personal injury caused by our negligence, for fraud, or for anything the law says we cannot limit.

8. Your responsibilities

You confirm you are 18 or over. You agree to give honest, accurate information about medical history, allergies, current medications. You agree to attend appointments on time and in a fit state to receive treatment.

9. Data protection

How we use your personal data is explained in our Privacy Policy. Direct Debit payment data is processed by GoCardless Ltd, whose terms apply to that processing alongside ours.

10. Complaints

Tell us first at info@plguk.com. We aim to acknowledge within 2 working days and resolve within 14 days.

11. General

This agreement is governed by the law of England and Wales. The courts of England and Wales have non-exclusive jurisdiction over any dispute. If any part of this agreement is found unenforceable, the rest remain in force.

This agreement, the direct-debit mandate, and the booking record of services selected at signup form the entire agreement between us.

12. Contact

Wax for Men is operated by Precision Life&Style Group Ltd (company number 17017520).
Registered office: 6 Minshull Street, Piccadilly, Manchester M1 3ED.
Contact: info@plguk.com | 0161 564 4406.